《DS LIVE User Recharge Agreement》
This version was updated on : April 23 , 2024
This version takes effect on : April 23 , 2024
Special tips:
Before using the DS LIVE (DSGRP Management Pvt Ltd) (hereinafter referred to as the "Software") and services (hereinafter referred to as the "Services"), you should carefully read and abide by the DS LIVE Service Agreement (hereinafter referred to as the "Agreement") and the DS LIVE Privacy Policy. Please be sure to read carefully and fully understand the contents of each clause, especially the clauses exempting or limiting liability, dispute resolution and applicable law clauses. The clauses exempting or limiting liability may be marked in bold and underlined, so you should read them carefully.
When you fill in the information, read and agree to this Agreement and complete all registration procedures according to the prompts on the registration page, or fill in the information, read and agree to this Agreement and complete all activation procedures according to the prompts on the activation page, or you actually use this service in other ways permitted by DS LIVE, it means that you have fully read, understood and accepted all the contents of this Agreement, and this Agreement will become legally binding. You promise to accept and abide by the provisions of this Agreement. At that time, you should not claim that this Agreement is invalid or request to revoke this Agreement on the grounds that you have not read the contents of this Agreement or have not received answers to your inquiries from DS LIVE.
[Read carefully] Users must confirm that they are over 18 years old and have full civil capacity. If you do not have full civil capacity due to age, intelligence, etc., please read and decide whether to agree to this Agreement in the presence of your legal guardian (hereinafter referred to as the "Guardian").
If you do not have the aforementioned civil capacity appropriate for your behavior, you and your guardian shall bear all consequences resulting therefrom in accordance with the law.
In particular, if you are a minor, please review and accept this Agreement in the presence of your guardian. Minors should use DS LIVE within a reasonable degree and should not affect their daily study and life due to the use of DS LIVE. You understand that DS LIVE has no obligation to conduct any form of review and confirmation of the matters in this User Agreement. DS LIVE hereby reminds parents to reasonably guide their minor children's Internet access and consumption behavior and to fulfill their guardianship obligations.
If you are a user outside India, your entry into or performance of this Agreement and your use of the Service must also comply with the laws of the country or region to which you belong and / or are located.
I. Contracting Parties
This Agreement is concluded between the user (hereinafter referred to as "user" or "you ") who downloads, installs, uses, logs in to the DS LIVE mobile client and uses the DS LIVE service in other ways (referring to the client application, website, platform and / or related client marked with the name "DS LIVE" and legally owned and operated by us, as well as the software and / or services provided to you through APP , APK , SDK , API , etc., hereinafter referred to as "DS LIVE") and DSGRP Management Pvt Ltd. (hereinafter referred to as "we").
II. Content and validity of the agreement
2.1 The content of this Agreement includes the main text of this Agreement and all privacy policies, policies, rules, statements, notices, warnings, tips, instructions (hereinafter referred to as "Rules") that we have published or may publish in the future. The aforementioned rules are an integral part of this Agreement and have the same legal effect as this Agreement.
2.2 We have the right to formulate and modify this Agreement and related rules from time to time as needed. The changed Agreement and rules will be notified to you through the DS LIVE mobile client in the form of announcements, pop-ups, in-site letters, messages, etc. The changed Agreement and rules will take effect once notified and replace the original Agreement and rules. If you do not agree to the relevant changes, you should immediately stop using the DS LIVE service; if you continue to use the DS LIVE service or conduct any website activities, it means that you have accepted the revised Agreement and rules.
3. Service Content
3.1 This software refers to our DS LIVE Broadcasting Software that we develop and authorize users to download, install, log in and use in accordance with the provisions of this Agreement and our other agreements and rules.
3.2 You acknowledge and agree that we may update or adjust the content of the Software and / or the Service as needed.
3.3 You may be able to use this service in the form of a client through a computer, mobile phone or other terminal, which shall be subject to the specific information provided by us. At the same time, we will continue to enrich the terminals, forms, etc. for you to use this service. When you use this service, you should choose the version of this software that matches your terminal, system, etc., otherwise, you may not be able to use this service normally.
3.4 We grant you a personal, non-transferable and non-exclusive license to use the Software in accordance with the scope and manner specified in this Agreement and our other agreements and rules.
3.4.1 You may download, install, use and log in to the Software on a single terminal device for non-commercial purposes.
3.4.2 You may make one copy of the Software for backup purposes only. The backup copy must contain all copyright information contained in the original Software.
3.4.3 All other rights not expressly authorized in this clause and other clauses of this Agreement are reserved by us. You must obtain our written permission when exercising these rights. If we do not exercise any of the above rights, it does not constitute a waiver of such rights.
IV . Fees and Revenue Services
4.1 Some functions of this software involve payment. Users agree to open a DS LIVE Wallet account when registering an account for the first time, and can recharge and consume on the platform. Users can check the recharge and consumption records of virtual currency in their accounts in My - My Wallet. The relevant information will not be made public information. Please keep it carefully to prevent leakage. Users should abide by the pricing rules in this software and shall not make any changes to the pricing rules in this software without authorization. Users shall not circumvent the pricing rules in this software in any form to conduct online or offline transactions, nor shall they evade the pricing rules in this software through private transactions.
4.2 Users can recharge corresponding virtual currency in the software and consume corresponding services (you confirm that the purchased virtual currency does not belong to the national legal digital currency or its supplementary currency, and can only be used for services within this platform. Under no circumstances may it be used for products or services outside this platform, nor may it be sold or transferred with any third party other than DS LIVE) . The virtual currency issued within the platform includes but is not limited to the following:
( 1 ) DS LIVE Tickets. DS LIVE Tickets confirmed and recharged by users can be used for order payment services provided by this software.
( 2 ) DS LIVE Coins. DS LIVE Coins confirmed and recharged by users can be used for chat room rewards, live broadcast room rewards, event payments, etc. provided by this software;
( 3 ) The corresponding virtual content props obtained by users by spending virtual currency, such as live broadcast room props gifts, backpack gifts , etc., have a certain validity period, and users must use them within the validity period. If the user fails to use the props in time and causes them to become invalid, all losses arising therefrom shall be borne by the user ;
( 4 ) You further agree that the Platform has the right to change or add the names and types of the above virtual currencies from time to time and announce them in real time on the wallet interface .
4.3 Introduction to recharge related services:
4.3.1 Users can freely choose the specific recharge method on the recharge system (which must be an official recharge system approved by us, such as the DS LIVE mobile client) and complete the recharge according to the procedures prompted on the corresponding page .
4.3.2 After users use various recharge methods to recharge, they should keep the recharge order number or recharge card as a reference for verification in the future (if users complain about the recharge service but do not have a recharge card or other valid vouchers to support it, we will not make any compensation or compensation) .
4.3.3 When using the recharge method, users must carefully confirm their account and carefully select the relevant operation options. If the user's own rights and interests are damaged due to factors such as incorrect account input, improper operation or lack of understanding of the recharge billing method, etc., resulting in the wrong account or wrong recharge type selection, we will not make compensation or compensation.
4.3.4 If the user recharges in an illegal manner or using a recharge method not specified by us, we do not guarantee that the recharge will be completed smoothly or correctly. If the user's rights are damaged as a result, we will not make compensation or compensation. We also reserve the right to terminate the user's account qualifications and use of various recharge services at any time .
4.3.5 Users are not allowed to conduct any illegal or criminal activities through our recharge, and are not allowed to take advantage of recharge loopholes to seek profits. Otherwise , we have the right to terminate the service, recover the illegal profits, and transfer the case to the judicial authorities in serious cases in accordance with the law.
4.3.6 After the recharge is successful, the virtual currency in the account added by the recharge can be used freely by the user. The products provided by our recharge service are rechargeable products delivered online. Due to their special attributes, they are not subject to the restrictions of the Consumer Rights Protection Law on the right of regret and the seven-day unconditional return of online purchased goods. Once the user successfully recharges, the recharge is confirmed to be completed, and we do not provide refund or reverse exchange services .
4.3.7 The corresponding channel providers of each recharge method may set relevant recharge channel handling fees according to their standards (may be prompted on the recharge operation page or other pages of the channel provider), and collect them when users recharge. We hereby remind you: please pay attention to the channel provider service fees of each recharge method and choose the recharge method according to your needs .
4.3.8 If the user's recharge is false due to our recharge method and it is verified to be true, we will make changes based on the user's recharge situation:
( 1 ) If the system recharge amount is less than the user's actual recharge amount due to the recharge method, we will make up the difference;
( 2 ) If the system recharge amount is greater than the user's actual recharge amount due to the recharge method, we have the right to recover the difference;
( 3 ) If the system recharge amount is less than the user's actual recharge amount due to service fees charged by the channel operator, it does not constitute false user recharge.
4.3.9 Users please understand that after successfully recharging our virtual currency, unless otherwise expressly provided by laws and regulations or otherwise agreed upon in this Agreement, the virtual currency cannot be exchanged for legal currency under any circumstances, cannot be transferred to others, and the various rights and interests obtained by the user after payment cannot be transferred to a third party.
4.3.10 Users acknowledge that this platform strictly prohibits and cracks down on any form of offline transactions, and does not guarantee the validity and after-sales of any gifts, props, rights and virtual property in offline transactions. The virtual currency, props or other virtual rights you obtain through this platform can only be used for reasonable and legal consumption and use within this platform, and cannot be reversed into cash or other valuable property, nor can they be transferred or traded. If a user violates the rules of offline transactions, or DS LIVE has reasonable reasons to suspect that your account has cheated or abnormal conditions, DS LIVE has the right to suspend the use of all DS LIVE accounts bound to the user's identity information, seal up, freeze or clear virtual currency, cancel, and refuse users to use virtual currency for payment. All economic losses caused by offline transactions by users shall be borne by the users themselves, and DS LIVE will not bear any responsibility.
4.4 Some users may obtain virtual income value ( this platform strictly prohibits users from transferring the virtual income value obtained in this software) , which can be checked in My - Recharge - Wallet . The relevant information will not be made public information. You agree that the platform will exchange and settle with you according to certain exchange and settlement standards and rules. The specific standards will be announced in real time by the platform on the relevant income exchange and settlement interface. The specific contents are as follows:
4.4.1 Virtual income values include :
DS LIVE Coins Income: refers to the virtual income value marked as "DS LIVE Coins" obtained through the live broadcast reward business ;
DS LIVE Diamonds Income: refers to the virtual income value marked as "DS LIVE Diamonds" obtained through the live broadcast room game ;
4.4.2 You agree and confirm that: Users who obtain the above virtual income value can exchange the virtual income value for virtual currency within the platform according to the rules of this platform and use it for consumption within the scope specified by this platform (the exchange rules will be announced in real time in [My] - [ Recharge ] - [ Wallet ] ), but can only apply for withdrawal if they meet the withdrawal conditions stipulated in the " User Recharge Agreement ". If they do not meet the conditions, they cannot withdraw. If you do not meet the corresponding conditions, please do not use the related wallet function, otherwise the losses caused will be borne by you.
4.4.3 The platform provides platform and related technical services for user transactions and has the right to charge certain platform service fees for such services:
( 1 ) You agree that the platform will charge a comprehensive service fee for any virtual income value and other income you obtain in accordance with certain charging standards and rules. The specific charging standards will be announced in real time by the platform on the relevant income settlement interface. The platform has the right to adjust and change the charging standards according to business needs and announce them in real time . For income incurred before the platform adjusts or changes the charging standards, the service fee will be charged according to the charging standards before the adjustment or change. For income incurred after the adjustment or change of the charging standards, the service fee will be charged according to the new charging standards. If the user does not accept the adjusted or changed charging standards, the subsequent transactions or gift activities should be stopped. If the user continues to trade or gift activities, it will be deemed that he accepts the adjusted or changed charging standards .
( 2 ) You understand and agree that you must apply for income withdrawal based on the platform services and user transaction content, as well as the withdrawal regulations. The comprehensive service fee will be automatically deducted before the actual settlement of the withdrawal income. The user income after deducting the comprehensive service fee is the user's actual pre-tax income. The user agrees to pay taxes in accordance with the relevant provisions of the Chinese tax law.
( 3 ) You must meet the pre-conditions for withdrawal and perform the withdrawal operation according to the process and specifications prompted by the real-time withdrawal page. The specific method and process of withdrawing income shall be set by the platform independently according to business needs, and the platform shall not notify you separately when modifying the relevant process settings. If the withdrawal fails due to your own reasons (including but not limited to failure to operate according to the withdrawal requirements, failure to complete real-name authentication, failure to bind the payment account, incorrect real-name authentication information, failure to comply with or comply with the "Withdrawal Specifications", etc.), you shall bear the relevant responsibilities and losses . If you do not comply with or violate the above provisions, refuse to provide or provide any erroneous, false, invalid, expired or incomplete information and materials, or we have reasonable grounds to suspect that there are errors, falsehoods, invalid, expired or incomplete information and materials, we have the right to suspend or terminate your withdrawal application and refuse you to use part or all of the withdrawal functions.
( 4 ) You understand and agree that: for users who meet the above withdrawal requirements, they can directly apply for withdrawal through the platform path, unless the relevant user and the guild to which the user belongs have otherwise agreed. At that time, the specific method and process of withdrawing income will be independently set by the platform and / or the guild according to business needs, and the platform does not need to notify you separately when modifying the relevant process settings. You should withdraw according to the real-time withdrawal process.
4.5 When you make recharges, withdrawals, consumption rewards, red envelopes and other operations related to funds or virtual property or use related functions in this software, you promise to comply with laws and regulations, various agreements and rules of the platform, and the source of funds involved also complies with legal provisions. You agree that we have the right to suspend or terminate your operations based on our own risk judgment or in accordance with relevant laws and regulations, if we find any abnormal, suspicious or illegal situations, and take relevant punishment measures according to the specific circumstances (including but not limited to function bans, freezing funds or accounts, etc.). You understand that you shall bear the relevant legal responsibilities and losses , including but not limited to the following:
( 1 ) Based on relevant laws and regulations or requirements of competent authorities;
( 2 ) There are any abnormalities or risks in your account number, receiving account, transaction operations, fund flow, etc.;
( 3 ) You have violated laws and regulations, public order and good customs, social morality, or infringed upon the legitimate rights and interests of others;
( 4 ) Your account wallet may have made improper profits due to incorrect funds transfer or erroneous operations;
( 5 ) You have been complained by others and the other party has provided certain evidence;
( 6 ) You may have mistakenly operated another person's account, or authenticated another person's account;
( 7 ) You are suspected of participating in gambling, betting, fraud, cash-out or pyramid selling activities;
( 8 ) You are suspected of participating in illegal transactions, such as money laundering with funds from illegal sources, foreign funds, terrorist financing, gambling, and other situations where we believe that the relevant functions cannot be used;
( 9 ) You are suspected of using relevant functions in any improper manner that violates the principle of good faith (including but not limited to providing false information, repeatedly canceling registration, using multiple accounts by one person, or using robot software / spider software and other technical means);
( 10 ) Other acts that violate laws and regulations, and various platform agreements and rules.
4.6 For recharges, rewards, and other users who use funds from illegal sources for rewards and consumption by minors, regardless of whether the users who receive or obtain such rewards, consumption, and funds have violated any laws or regulations or the rules of this platform, the DS LIVE Platform has the right to directly freeze the account funds of users who have any of the above-mentioned behaviors or circumstances (after freezing, they will not be able to withdraw, consume, or use the funds). If it is finally determined by the administrative authorities, judicial authorities or DS LIVE Platform that the aforementioned reward and consumption behaviors are indeed the ones, DS LIVE Platform has the right to require the user to return the aforementioned income in full. At that time, DS LIVE has the right to directly deduct from the user all the income obtained by the platform (including the income that has been settled with the user but the user has not withdrawn, the fees that have not yet been settled, the income in progress of withdrawals, etc., and also including DS LIVE coin income, points income and other types of income that exist and will appear on this platform in the future), the user's wallet balance (including virtual currency that users recharge or legally obtain through other means, including DS LIVE Coins, Cloud Tickets and other existing and future virtual rights) to fully compensate. If the above-mentioned amount is insufficient, this platform has the right to continue to deduct money, and / or has the right to require the user to pay the corresponding fees to the designated account of DS LIVE within the specified time after DS LIVE's notification .
V. Legal Liability
5.1 If we discover or receive reports or complaints from others that a user has violated the provisions of this Agreement, we have the right to review and delete relevant content, including but not limited to user information, chat records, and audio and video connection records, at any time without notice. Depending on the severity of the case, we will impose violation and breach of contract measures on the violating account, including but not limited to warnings, function restrictions or bans, account freezes, device bans, permanent bans, and account recovery, and notify the user of the results of the handling. DS LIVE has the right to unilaterally determine the user's behavior and applicable rules and handle it accordingly.
5.2 The user understands and agrees that we have the right to punish any violation of relevant laws and regulations or the provisions of this Agreement based on reasonable judgment, take appropriate legal action against any user who violates the law and regulations , and preserve relevant information and report to the relevant departments in accordance with laws and regulations. The user shall bear all legal responsibilities arising therefrom.
5.3 The user understands and agrees that the user shall indemnify us and our partners and affiliates and hold them harmless from any claims, demands or losses, including reasonable attorney fees, asserted by any third party resulting from or arising from the user's violation of this Agreement.
5.4 The user understands and agrees that if we permanently block the user's account due to the user's violation of this Agreement, the virtual rights and income such as the cloud ticket balance and diamond balance in the account will no longer be withdrawn after the user is permanently blocked. The above-mentioned virtual rights and income such as cash balance and diamond balance will be regarded as liquidated damages paid by the violating user to us, and will be collected and controlled by us.
5.5 Users (including but not limited to registered users, banned users and deregistered users, etc.) shall not maliciously defame or slander DS LIVE and its affiliates; shall not spread relevant remarks and false reports that damage DS LIVE and its affiliates; and shall not incite fans and other online groups to maliciously attack DS LIVE and its affiliates. No user may publish remarks about DS LIVE and its affiliates or accept interviews about DS LIVE and its affiliates on any news media, self-media or other platforms without our written consent. If a user violates the above agreement, we have the right to pursue legal liability and claim compensation for losses in accordance with relevant laws and regulations.
VI . Force Majeure and Other Exemptions
6.1 The user understands and acknowledges that in the process of using the Service, risk factors such as force majeure may occur, which may cause the Service to be interrupted. Force majeure refers to objective events that cannot be foreseen, overcome or avoided and have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, epidemics and storms, and social events such as wars, unrest, government actions, changes in government regulatory policies, etc. When the above situation occurs. We will try our best to cooperate with relevant units as soon as possible and make repairs in a timely manner, but we and our partners will be exempted from liability for losses caused to users or third parties within the scope permitted by law.
6.2 Like most Internet services , this service is affected by factors including but not limited to user reasons, network service quality, social environment, etc., and may be affected by various security issues, such as others using user information to cause harassment in real life; other software downloaded and installed by users or other websites visited by users contain viruses such as "Trojan horses", threatening the security of users' computer information and data, and then affecting the normal use of this service, etc. Users should strengthen their awareness of information security and user information protection, and pay attention to strengthening password protection to avoid losses and harassment.
6.3 The user understands and acknowledges that this service is subject to the risk of service interruption or failure to meet user requirements due to force majeure, computer viruses or hacker attacks, system instability, user location, user shutdown, and any other technical, Internet, communication line reasons, etc. We do not assume any responsibility for any losses to users or third parties caused by this.
6.4 Users understand and acknowledge that, in the process of using this service , there may be misleading, deceptive, threatening, defamatory, offensive or illegal information from any other person, or anonymous or pseudonymous information that infringes on the rights of others, as well as the actions accompanying such information. We do not assume any responsibility for any losses to users or third parties caused by such information.
6.5 The user understands and confirms that we need to regularly or irregularly inspect or maintain the DS LIVE Platform or related equipment. If such circumstances cause the service to be interrupted within a reasonable time, we do not need to bear any responsibility for this, but we should notify you in advance.
6.6 We have the right to deal with illegal, irregular or breach of contract content in accordance with laws, regulations and this Agreement. This right does not constitute our obligation or commitment. We cannot guarantee that illegal, irregular or breach of contract behavior will be discovered in a timely manner or handled accordingly.
6.7 The user understands and confirms that we do not need to bear any responsibility for the quality defects of the following products or services provided by us to the user and any losses caused by them :
6.8 In no event shall we be liable for any indirect, consequential, punitive, incidental, special or punitive damages, including loss of profits suffered by users due to their use of DS LIVE or the Service (even if we have been informed of the possibility of such losses). Notwithstanding any contrary provisions in this Agreement, our total liability to users, regardless of the reason or mode of action, shall never exceed the fees ( if any ) paid to us by users for using the services we provide .
VII . Change, interruption and termination of service
7.1 In view of the particularity of network services, users agree that we have the right to change, interrupt or terminate part or all of the services (including paid services) at any time. If we change, interrupt or terminate the services, we shall notify users before the change, interruption or termination, and provide affected users with alternative services of equal value.
7.2 If any of the following circumstances occurs, we have the right to change, interrupt or terminate the free or paid services provided to users without incurring any liability to users or any third party:
( 1 ) According to the law, users should submit true information, but the personal information provided by the user is untrue or inconsistent with the information at the time of registration and the user fails to provide reasonable proof;
( 2 ) The User violates relevant laws and regulations or the provisions of this Agreement;
( 3 ) In accordance with legal provisions or requirements of competent authorities;
( 4 ) For security reasons or other necessary circumstances.
8. Others
8.1 We solemnly remind users to pay attention to the clauses in this Agreement that exempt us from liability and restrict user rights. Please read carefully and consider the risks independently. Minors should read this Agreement in the presence of their legal guardians .
8.2 If any provision of this Agreement is invalid or unenforceable for any reason, the remaining provisions shall remain valid and binding on both parties .
IX . Applicable Law and Jurisdiction
The validity, interpretation, modification, execution and dispute resolution of this Agreement shall be subject to the laws of the India(excluding conflict of laws). Any disputes arising from this Agreement shall be handled in accordance with the laws of the India. The two parties shall first negotiate in a friendly manner. If the negotiations fail after the dispute occurs, the two parties unanimously agree that either party may file a lawsuit in a court with jurisdiction over the location of the platform.
Special Statement
DSGRP Management Pvt Ltd. hereby makes the following special statement in accordance with the law:
Our obligation to draw the attention of users in a reasonable manner will be achieved in the following ways: In this Agreement, we remind users of relevant terms in a clear and reasonable manner such as bold fonts, italics, underlines, color markings, etc. that are sufficient to attract users' attention ( it should be emphasized that users should pay special attention to any unmarked terms containing terms such as "not responsible", "exempt from liability", "shall not be", etc. ) . Confirmation of such terms will cause users to be passive, inconvenient, or lose money in certain circumstances. Please read the above terms again before confirming your agreement to this Agreement.
If the user has any request for clarification of terms, please stop using the service immediately and send an email to support@dsliveonline.com immediately . If the user does not call or send an email to DSGRP Management Pvt Ltd. requesting clarification of terms and chooses to agree to this agreement, both parties hereby confirm that we have fulfilled our legal obligation to explain the relevant terms according to the user's request in accordance with the law, and we have given the user sufficient time and sufficient choice to decide whether to conclude this agreement.
Given that we have clarified the above terms and fulfilled the obligations of the drafter of the standard terms in accordance with the law, the user's clicking of "Agree" or "Next" will be deemed and should be deemed that the user has fully noticed and agreed to the legality and validity of all terms of this Agreement, especially the terms that remind the user. The user should not claim or request the court or any other third party to confirm that the relevant terms are illegal or invalid on the grounds that we did not remind the user of the standard terms in a reasonable manner or did not fulfill the obligation to explain according to the user's request.